Frequently Asked Questions
About FURY Miniatures, shipping and customs.
ABOUT FURY MINIATURES
What are FURY Miniatures designed for?
FURY Miniatures are designed for collectors, miniature painters, RPG players and tabletop enthusiasts. Each miniature can be used as a gaming miniature, a painting project or a display piece.
Are FURY Miniatures suitable for D&D and other RPG games?
Yes. FURY Miniatures are designed for fantasy RPG and tabletop gaming. They can be used as player characters, NPCs, monsters, bosses or display miniatures.
Are FURY Miniatures suitable for miniature painting?
Yes. FURY Miniatures are supplied unpainted and are designed to be prepared, assembled and painted. Their high-resolution resin printing is intended to preserve fine sculpted details for painters and collectors.
Are FURY Miniatures collector’s miniatures or gaming miniatures?
Both. FURY Miniatures are designed to work equally well as RPG and tabletop gaming miniatures, painting projects and collector’s pieces. Available scales allow you to choose according to how you intend to use the miniature.
Who creates FURY Miniatures?
FURY was founded by Jean Bey, creator of the original Confrontation miniature range and the Aarklash universe, first created in 1997. FURY brings together character design, sculpting and miniature craftsmanship around a new original fantasy universe.
THE MINIATURES
Are FURY Miniatures supplied assembled and painted?
FURY Miniatures are supplied unassembled and unpainted, unless otherwise stated. Painted photographs are shown for reference and inspiration.
What material are FURY Miniatures made from?
FURY Miniatures are produced as high-quality 16K resin 3D prints, designed to capture fine sculpting details. When required, specialized resins are used to provide additional flexibility to specific elements. This helps improve the resistance of delicate or exposed parts while preserving the fine sculpted details.
What scales are FURY Miniatures available in?
Available scales vary depending on the miniature.
As a general guide, 36mm is recommended for human and humanoid characters in RPG and tabletop games. Larger scales, such as 54mm, are recommended for creatures, while 75mm and larger scales are particularly suited to mythical creatures and imposing fantasy subjects.
For display pieces, 54mm and 75mm are generally the most commonly used scales, offering a good balance between presence, sculpted detail and painting potential.
Always check the individual product page for the available sizes of each miniature.
What does the size in millimetres mean?
The size refers to the miniature’s scale rather than the total height of every model. The final height can vary depending on the character’s pose, anatomy, equipment and base.
Is the base included?
Yes. FURY Miniatures include a base. Depending on the character, this may be a sculpted round base or a sculpted scenic base.
Will the miniature require assembly?
Yes. FURY Miniatures are supplied unassembled. Depending on the model and selected scale, some parts may need to be assembled before painting.
Do I need to prepare the miniature before painting?
Yes. As with most high-quality resin miniatures, we recommend carefully cleaning, checking and preparing the parts before assembly and painting.
ORDERING & PRODUCTION
Are FURY Miniatures made to order?
Each piece is individually produced to order and carefully prepared before being packaged for shipment. This approach allows us to maintain a high level of quality while avoiding unnecessary mass production.
How long does it take to prepare my order?
Orders are generally prepared within 3–7 business days, excluding weekends and holidays. Delivery time is additional and depends on the destination and carrier.
Can I order several different miniatures in the same order?
Yes. You can combine different FURY Miniatures in the same order. Shipping costs are calculated according to the destination.
Can I request a specific size or special version?
Available sizes and versions are listed on each product page. If you are looking for a size or configuration that is not currently listed, contact us at hello@furycreation.com and we will let you know whether a special request is possible.
SHIPPING
Where do you ship?
FURY ships worldwide. Orders are dispatched from France and can be delivered to any destination our carriers serve. We are temporarily suspending shipments to the United States, to ensure an experience worthy of our miniatures.
How much does shipping cost?
Shipping is calculated at checkout and depends on the destination: €12 within Europe, free on orders over €60; €35 to Asia and the Americas, free on orders over €150; €19 to all other destinations, free on orders over €150.
How long does delivery take?
After your order has been prepared, estimated delivery times are approximately 7–21 business days within Europe and 12–45 business days to the rest of the world. These are estimates and may vary depending on the carrier, customs and the destination.
Will I receive a tracking number?
Yes. Once your order has been dispatched, you will receive a shipping confirmation with a tracking number so you can follow your package.
Will I have to pay customs fees or import taxes?
For orders shipped outside Europe, local VAT, import duties, customs charges and carrier handling fees may apply depending on your country. These charges are the customer’s responsibility and are not included in the product price.
How are FURY Miniatures packaged for shipping?
Each miniature is individually protected with bubble wrap and protective paper, then placed in its own box. Orders are subsequently packed in sturdy shipping boxes designed to withstand long-distance shipping and multiple handling.
What should I do if my package arrives damaged?
Contact us as soon as possible at order@furycreation.com and provide your order number and photographs of the damage. We will review the situation and assist with the appropriate solution.
RETURNS & CUSTOMER SUPPORT
Can I return my order?
Customers in the EU have a 14-day right of withdrawal from receipt of the order, subject to the applicable conditions. Items must generally be unused, in their original packaging and in resalable condition. Contact us before sending anything back.
What if my miniature is defective or a part is missing?
Contact us at order@furycreation.com with your order number, a description of the issue and photographs where relevant. We will review the problem and determine the appropriate solution.
How can I contact FURY?
For questions about products, orders, special requests or anything related to FURY Miniatures, contact us at hello@furycreation.com.
Who should I contact about an order?
For questions about existing orders or anything related to purchasing FURY Miniatures, contact us at order@furycreation.com.